Service organizations who focus on customer service earn 60 percent more profit than their competitors. A key element to providing superior service is digitally transforming your ERP and Field Service systems to create an elevated customer experience. If you are a business offering services and you find your current software limiting, join BKD for a complimentary webinar to learn how to improve your service organization with a Mobile Field Service Solution. ExpandIT Mobile Field Service professionals will share the critical elements and pitfalls to avoid when adding field service management software to your operations.
Upon completion of this program, participants will be able to:
- Describe how to improve their service organizations by better leveraging ERP, CRM and FSM solutions
- Discuss ways to improve operational efficiencies through benefits of a fully integrated IT infrastructure
- Describe how to improve customer satisfaction and enable business innovation