CRM/ERP Integration – Breaking Down the Silos of Workflow

The requirement to integrate CRM and ERP systems is common, and the conversation rarely starts with technology. The reasons vary, but the end goals often are to break down silos of data, enable collaboration, automate workflows and unify the business from end to end. Integrating CRM and ERP is a game changer, but it also can be complicated—until now.

Learning Objectives

Upon completion of this webinar, participants will be able to:

  • Understand the definition of Dynamics CRM and Dynamics 365
  • Experience the flow of the prospect to cash scenario
  • Understand the importance of data integration from CRM to ERP

Related Thoughtware

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