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Customer Relationship Management (CRM)

Manage All Aspects of Your Customer-Facing Activities and Grow Your Business

Many companies are buried in mountains of customer data and content. To be successful, you need to transform that information into knowledge, respond quickly to the changing needs and preferences of your customers, and enhance collaboration. Customer relationship management (CRM) systems help streamline processes and increase profitability throughout your sales, marketing, and service divisions. A strong CRM solution is a multifaceted platform where everything crucial to developing, improving, and retaining your customer relationships is stored. BKD can help you extend traditional CRM functionality into actionable intelligence to improve revenue margin and customer satisfaction.

Capture new opportunities throughout your organization when you bring people, data, and processes together with Microsoft Dynamics 365—intelligent business applications that help you manage and run your business with better customer engagement. Learn more

Ask a BKD Technologies representative how Microsoft Dynamics 365 can help transform the way you do business. Visit Microsoft Dynamics 365 for more information, or download our free white paper “But Really What Is Dynamics 365?” 

Microsoft Dynamics 365

With intelligent business applications for customer relationship management (CRM) and enterprise resource planning (ERP), Microsoft Dynamics 365 gives you choices. Start with just what you need to run your business and satisfy customers. Add apps as your needs change. Use applications for sales, operations, customer and field service, project service automation, marketing, financials, and customer insights. Combine them, and you get the power and possibilities to help transform your business.

Microsoft Dynamics 365 for Sales
Microsoft Dynamics 365 for Customer Service
Microsoft Dynamics 365 for Field Service
Microsoft Dynamics 365 for Marketing
Microsoft Dynamics 365 for Project Service Automation
Microsoft Dynamics CRM

Want to better understand Dynamics 365? Download our free white paper.

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