Home care and hospice agencies routinely turn to BKD for billing and revenue cycle outsourcing services. Our professionals have extensive home care and hospice billing and revenue cycle experience and can help you get back on track to improved cash flow, compliance and overall billing and revenue cycle performance.
Inexperienced or improperly trained personnel can unwittingly create cash flow difficulties for your agency—as can transitions in software systems—by creating a backlog of unbilled claims or causing inappropriately suspended, paid or denied claims.
Your agency also may face fraud and abuse issues if personnel don't understand the complexities of Medicare, Medicaid and other third-party payor requirements. Too often, the mentality is “as long as the claim was paid, I must have billed it OK.” Today’s increased scrutiny of home care and hospice billing practices has made this behavior even more unwise. Ignorance is no protection against civil, criminal and administrative penalties.
BKD professionals can bill and collect your agency’s home health and hospice Medicare, Medicaid, commercial insurance and managed care services, including billing co-pay and deductible amounts to patients. We also can assess supporting documentation and make recommendations to improve your regulatory compliance.
Our expertise allows us to efficiently and effectively facilitate the billing and revenue cycle processes for your agency, which can increase cash flow through fewer suspended claims and faster claims payment. We can provide you with accurate and current financial reports, including intelligence on revenue cycle performance based on industry-specific key performance indicators and benchmarks.