Six Steps to Clear Communication During a Crisis

May 19, 2021 - 12:30 p.m. to 1:25 p.m.
Central time
Related Industries
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Event Details

Last March, colleges and universities across the nation were jolted into crisis mode. From forced shutdowns to virtual class transitions, leadership teams scrambled to comply with shutdowns; protect students, faculty, and staff; and find a sense of normalcy amid chaos. Leaders and communication professionals are challenged with crafting strategies and messages that resonate with a wide range of audiences, all while keeping readers informed about campus safety, reopening plans, and the value of their product: education. While no crisis manual could have prepared an institution for the pandemic, there are steps leaders can take to help their organizations navigate uncertainty. This session will explore crisis communication challenges and share tactics leaders can use to help stabilize their institutions and mitigate disruption to their programs.    

Learning Objectives 

Upon completion of this program, participants will be able to: 

  • Define a crisis  
  • Identify critical audiences 
  • Demonstrate how to assemble a multidisciplinary crisis team
  • Prepare key messages
  • Manage and monitor media coverage

If you have concerns or would like information regarding program cancellation policies or CPE credit, contact us at or 800.472.2745.  Due to the large volume of certificates of completion issued, requests to reissue lost or misplaced certificates will be honored up to 60 days following the webinar.​ Click here to read the CPE FAQ.

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CPE Information

CPE Credit
One CPE credit in the Specialized Knowledge field of study may be awarded upon verification of participant attendance, during live broadcast.
Fields of Study
Program Level
Advance Preparation
CACUBO Accounting Workshop attendees
Delivery Method
Group internet-based
Refund Policy
There is no fee associated with this webinar.
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