Correcting a Missing Task Pane in Sage Intelligence
Many Sage users are converting FRX reports to Sage Intelligence. The best method for this is the Sage Intelligence Report Designer Add-In.
After selecting and running the add-in report, the Task Pane should appear on the right side of the report.
If the Task Pane does not appear, follow these steps:
1. Check that the Report Designer License is enabled in Sage Intelligence License Manager. If not, contact Sage to verify your registration keys.
2. Go to the Excel options.
3. Choose “Add-Ins.”
At the bottom, select “Manage: Excel Add-In.” Click “Go.”
Be sure the Report Designer Add-in and Report Designer Add-in (Custom Task Pane Helper) now appear in the “Active Application Add-ins” section.
Now, uncheck the “Solver Add-in” and be sure it appears in the “Inactive Application Add-ins” section.
Click “OK” and close Excel.
Rerun the Report Designer Add-In report; the Task Pane should appear. If it still does not appear, click on the “Add-Ins” tab. Click “Report Designer Add-in, Show Task Pane.”
Note: Disabling the Excel solver add-in may affect other Excel workbooks.
As always, if you have any questions or would like to learn more about BKD Technologies, please contact us.