Reminder on the Reassigned Numbers Database Reporting for Small Voice Service Providers
By October 15, 2021, small voice service providers (those with 100,000 or fewer subscriber lines) must begin reporting permanently disconnected telephone numbers to the Reassigned Numbers Database (RND). These small service providers were required to start tracking and maintain records for any permanently disconnected telephone numbers starting January 27, 2021, and must report them in the initial filing due by October 15, 2021.
The Federal Communications Commission (FCC) issued the RND Order on December 13, 2018, and published the announcement of Office of Management and Budget approval on June 26, 2020. Service providers with more than 100,000 subscriber lines had to start maintaining records for any permanently disconnected telephone numbers beginning July 27, 2020, and start reporting permanently disconnected telephone numbers to the RND by April 15, 2021.
After the initial filing, all service providers are required to report any new permanently disconnected telephone numbers to the RND by the 15th of every month.
The FCC defines “permanent disconnection” as occurring when a subscriber has permanently relinquished a number, or the provider has permanently reversed its assignment of the number to the subscriber such that the number has been disassociated with the subscriber for active service in the service provider’s records.
Permanently disconnected numbers, therefore, do not include instances where the phone number is still associated with the subscriber, such as when a subscriber’s phone service has been disconnected temporarily for nonpayment of a bill. They also do not include telephone numbers ported to another provider. Ported numbers remain assigned to, and associated with, the same consumer even though a different provider serves the consumer after the number is ported.
Telephone numbers are reported to the RND showing the date the number was permanently disconnected. Telephone numbers are never removed from the database since the telephone number is required to be aged for the minimum period before the telephone number can be reassigned. The FCC has set the minimum aging period at 45 days after the disconnect date before a telephone number can be reassigned to a new subscriber. This is a minimum that does not mean providers should reduce any longer aging intervals.