Macon Community Hospital

Scott Tongate
Job Title
Chief Financial Officer
Organization Location
Macon Community Hospital, Lafayette, Tennessee

Community Hospital Experiences Improved Decision Making With New ERP

Macon Community Hospital (MCH) is a 25-bed critical access hospital serving Macon County, Tennessee, and surrounding counties. MCH was unable to see the accurate financial state of the hospital, and collections had deteriorated to about 30 percent of charges. The hospital needed to replace its electronic health record (EHR) and enterprise resource planning (ERP) systems to get back on track.

BKD offers a pre-configured integration for Cerner’s EHR solution with Microsoft Dynamics 365 Business Central. Cerner recommended BKD to MCH for their ERP system selection and implementation. MCH needed a cloud-based solution with real-time financial insights, and Microsoft Dynamics 365 Business Central proved to be a great fit.

Compared to their former ERP system, Business Central has a far simpler setup, is straightforward to use, and provides an easier way to push information out to end-users that need it. The most significant benefits MCH has realized since implementing Business Central are saved time and accuracy. MCH says the training and system testing guidance provided by BKD Technologies significantly contributed to the widespread adoption, utilization, and general success with Business Central.

"Business Central performs better than I expected. It’s saved our organization 60–80 hours per month, which is huge. That’s time I can spend on analysis and decision making rather than doing grunt work. I can have information at my fingertips within a couple seconds to make quicker and more accurate decisions than I could before."

Read the full case study of how BKD Technologies helped Macon Community Hospital smoothly implement a new system and drive efficiencies.

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