Pursuing Operational Excellence in the Public Sector

Date:  Tuesday, April 19, 2016
Time:  2 - 3 p.m. Central time
CPE Credit:  One CPE credit in Business Management and Organization field of study may be awarded upon verification of participant attendance.

Achieving significant and sustainable process improvement can be challenging for governmental agencies. In general, simply mandating the change doesn't produce satisfactory results. Using case studies and success stories, this complimentary webinar will summarize successful strategies for selecting the appropriate approach and developing the necessary support among internal and external stakeholders.

Learning Objectives

Upon completion of this webinar, participants will be able to:

  • List principles of effective change specific to government environments
  • Explain how to organize their change initiative
  • Identify strategic approaches and tools for driving change in the governmental sector
  • Recognize applicable examples of successful public sector change and analyze the success factors
  • Describe the first steps of a successful change initiative


CPE Information

Audience:  CFO, CEO, department heads, operations managers, HR managers and internal audit personnel
Program Level:  Advanced
Delivery Method:  Group-Internet Based
Advance Preparation:  None
Prerequisites:  Knowledge of organizational structure and operations in the public sector
Refund Policy:  There is no fee associated with this webinar.


Contact Information
If you have concerns or would like information regarding program cancellation policies or CPE credit, contact us at training@bkd.com or 800.472.2745.


BKD, LLP is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.

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