Technologies


BKD Technologies offers dedicated support for Microsoft Dynamics and Sage Software Solutions. We assist clients with software-specific help desk support, on-site visits and a convenient remote service.

Sage 100, Sage 500 & ERP X3 Support

BKD Technologies doesn’t cut and run after a software installation. Our Sage team offers support for your Sage 100 ERP (formerly MAS 90 & 200), Sage 500 ERP (formerly MAS 500) and Sage ERP X3 software applications. We’ll be there when you need us to answer questions, help resolve problems and provide information and training.

Registered Sage 100 ERP, Sage 500 ERP and ERP X3 clients are supported with software-specific help desk support, on-site visits and a convenient online support service.

To request help Monday - Friday, 8 a.m. - 5 p.m., call our Support Center toll-free at 866.832.4253 or email us at SageSupport@bkd.com.

One of our representatives will show you how to log in and advise you of current rates, including connection fees. Special appointments also can be arranged.

How does BKD provide Sage Software support?

Our online support service provides secure, remote screen-sharing help that allows you to view product functionality and learn about installations, upgrades, patches and day-to-day operations. We can help clients with numerous technology issues:

    • Software changes and setup
    • Third-party integrations
    • Software customization
    • Data import and export
    • Rebuilding of data files
    • Error resolution
    • Report writing
    • Emergencies and critical issues


Contact us today to find out how BKD can support your Dynamics GP needs.

Log in to BKD’s online support service and use the drop-down menu to find the name of the consultant you’re working with.

Jerry Henderson

Managing Partner

Jerry Henderson

Managing Partner

Manufacturing & Distribution

600 N. Hurstbourne Parkway, Suite 350
P.O. Box 22127
Louisville, KY 40252-0127 (40222)

Louisville
502.581.0435

Scott Brouillette

Partner

Scott Brouillette

Partner

Manufacturing & Distribution

1201 Walnut Street, Suite 1700
Kansas City, MO 64106-2246

Kansas City
816.221.6300

“Prior to BKD, we were stuck doing a lot of things outside the system with manual processes and weak internal controls. The BKD Sage consultants helped us leverage our investment in Sage 100 to streamline the order-to-cash cycle. BKD helped us clean up duplication in the item master, migrate quote/estimate processing into the system and improve the inventory control related to production and RMA handling. BKD took the time to understand our business operations and identified opportunities to improve efficiency. Once we prioritized their recommendations, they helped us work through the implementation in a methodical process with eyes on the budget. We would recommend BKD to other businesses.”

— Scott Assyia, Vice President & General Manager
Hanna Rubber Company
Kansas City, Missouri

“BKD has been an excellent advisor in our search for and implementation of an ERP system to replace our antiquated accounting program. From the original presentation through the implementation, they were very focused on providing us with the system and the service that was best for our application without trying to sell additional features that we did not need. Their ongoing support is very prompt, and if they do not have an immediate solution they will search diligently to find one. We would highly recommend BKD and their Sage team to anyone who is looking to update an accounting system or who is looking for someone to support an existing program.”

— LaRay Stover, Accounting Manager
Martin Machinery, LLC
Latham, Missouri

“BKD has been my CPA firm since I first started my business in 1989. As we have grown to the fifth largest union fire sprinkler contractor in the United States, with four offices in the Midwest, I have relied on BKD to advise me on how best to manage my balance sheet and to provide guidance on how to continue being profitable.

In addition, BKD continues to provide me with solid team members. In particular, my current BKD partner is someone I would consider a mentor to me in the construction field. Certainly, I appreciate his guidance, but I also find him to be very accessible and highly responsive.

Over the years, I have surrounded myself with a strong team of advisors, including my bank, my bonding company, my insurance company and, of course, BKD as my CPA firm. There is much synergy between these four firms as they each trust the other because of the credibility and reputation they have built in their individual marketplaces.

I honestly believe Dalmatian Fire would not have been as successful without BKD and the strong, construction industry focused partners and managers who are part of our team.”

— Mr. Richard Ackley, President
Dalmatian Fire, Inc.
Indianapolis, Indiana

“We are a heavy highway construction firm that is owned by one of the largest ESOP companies in North America. As such, we need access to specific expertise in two of the more highly specialized areas. With BKD, we have a single source for both areas. BKD provides us in-depth knowledge of the construction industry and also provides support, insight and guidance from the ESOP perspective. BKD’s expertise is highlighted by their knowledgeable, realistic and accessible staff. We are pleased to have BKD as one of our business partners.”

— Rod England, Chief Executive Officer

Scotty ’s Contracting & Stone, LLC
Bowling Green, Kentucky

“As an employee owned specialty contractor, we know the importance of understanding and responding to the unique needs of our customers. BKD has taken the time to learn our company and our business, and provides us with the expertise and personal attention that gives added value to their core services. Their knowledge and experience of ESOPs as well as the construction industry provides us with realistic approaches to complicated problems.”

— Dan Hefferon, Vice President & Chief Financial Officer
Performance Contracting Group
Lenexa, Kansas

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