Technologies


BKD Technologies offers dedicated support for Microsoft Dynamics and Sage Software Solutions. We assist clients with software-specific help desk support, on-site visits and a convenient remote service.

Microsoft Dynamics AX Support

You deserve dedicated Microsoft Dynamics AX support. BKD Technologies’ Support Center devotes attention to your Dynamics AX software problems. We’re there when you need us to answer questions, help resolve problems and provide information and training.

Support for registered Microsoft Dynamics AX clients includes software-specific help desk support, on-site visits and a convenient online support service.

To request help Monday - Friday, 8 a.m. - 5 p.m., call our Microsoft Dynamics AX Support Center toll free at 800.226.3128 or email us at axaptasupport@bkd.com.

One of our Dynamics AX representatives will show you how to log in and advise you of current rates, including connection fees. Special appointments also can be arranged.

What does BKD’s Dynamics AX support service provide?

Our online support service provides secure, remote screen-sharing help that lets you view product functionality and learn about installations, upgrades, patches and day-to-day operations. We can help clients with multiple technology needs:

    • Software changes and setup
    • Third-party integrations
    • Software customization
    • Data import and export
    • Rebuilding of data files
    • Error resolution
    • Report writing
    • Management dashboard development
    • Business intelligence services
    • Emergencies and critical issues


Contact us today to find out how BKD can support your Dynamics AX needs.

Jeffrey Balyeat

Partner
Technologies

Jeffrey Balyeat

Partner

Technologies

Manufacturing & Distribution, Other

201 N. Illinois Street, Suite 700
P.O. Box 44998
Indianapolis, IN 46244-0998 (46204)

Indianapolis
317.383.4000

“The business of real estate becomes complex with historic tax credits, tax abatements, TIFs and environmental credits, so we truly lean on BKD’s consultants for their depth of knowledge. The firm’s real estate team has the expertise to help our company reach its goals, and there is comfort knowing we can depend on BKD to help us look smart and grow wisely.

The lending environment has changed, and every deal is being heavily scrutinized, so we need BKD’s expertise more than ever before. Now, I’m actually taking my BKD real estate partner with me into the bank for deals. It’s one example of how the firm consistently delivers unmatched client service.

As we have entered into a more difficult real estate environment, I’m thankful for the long-term relationship our company has with BKD. We trust the partners and the staff. They are dependable and accurate, and their exceptional service gives our business a competitive advantage in the market.”

—Matt Miller, Owner
Miller Commerce LLC
Springfield, Missouri

“In the past, we’d had our compliance work split between two firms, and I wanted to get it all under one umbrella. We felt we could get that work done, with good advice, from BKD, and we could get that service at a reasonable price. It’s a good relationship—people are accessible, they’re friendly to do business with, and I get answers back in a reasonable amount of time.

We expect a high level of service and competent advice, and we’ve always gotten that from BKD. Beyond the basics, we’re looking for a firm that suggests ideas. What’s a better way to run our business? Are there tax planning issues? Are there things on the operational side or on the balance sheet we should be looking at? Look at my whole business and offer some ideas, and eventually we’ll hit one that makes a lot of sense. We found BKD to provide a high level of service and people that will present ideas on how to better run our business.

HOK is like a lot of companies:  We’re too big to be small and too small to be big. We need our outside advisors to be constantly giving us observations, thoughts and comments about how we’re running our business, and that’s what we’re getting from BKD.”

— Timothy Tynan, Senior Vice President
HOK Group
St. Louis, Missouri

“We rely on BKD’s technical expertise for audit and tax services, and I feel confident in their advisors’ ability to alert us about issues on the horizon that may affect our engineering business. The BKD team is responsive, and the partners go out of their way to help. BKD invested the time necessary to understand Terracon and used the knowledge they gained to better serve our firm.

I appreciate BKD’s ongoing communication with our company, not only during audit and tax time, but throughout the year. When needs arise, BKD responds to our calls and offers immediate assistance. In one instance, we needed to present a balance sheet on a critical deadline. BKD team members went out of their way to help us compile accurate financial information in a timely manner.”

— David R. Gaboury, Chief Executive Officer
Terracon
Olathe, Kansas

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