Billing Operations Assessments

Periodic billing operations assessments can help you identify potentially inefficient practices that may contribute to poor cash flow, payment inaccuracies or other significant billing problems. Warning signs that may signify your organization’s billing operations are stagnating may include:

• Increasing accounts receivable balances
• Inconsistent cash flow
• Business office or billing staff turnover
• High occurrence of payment adjustments
• Inability to obtain reliable billing reports

BKD Health Care Group’s billing operations assessments can identify areas of inefficiency and enhancements to your billing practices. Our assessments include:

• Conduct interviews with billing staff
• Evaluate billing software systems
• Test sample billing transactions
• Evaluate billing reports to determine effectiveness
• Evaluate days in accounts receivable and other billing performance measures compared to industry standards
• Recommend practical strategies and procedures to improve cash flow and payment accuracy
• Report findings and recommendations to staff and management to facilitate open communication and cooperation in implementing new procedures

For More Information