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Accounts Receivable Recovery

Business office staff turnover, lack of proper training and lack of follow-up on unpaid claims can result in a backlog of unpaid claims. BKD Health Care Group can provide accounts receivable recovery services to help you collect unpaid claims and maintain your financial health.

Our services include:

  • Research outstanding accounts receivable balances to identify collectible and uncollectible amounts
  • Identify billing operation problems resulting in nonpayment or incorrect payment of Medicare, Medicaid and other third-party payer claims
  • Resolve situations that have resulted in nonpayment or incorrect payment of claims
  • Identify and bill coinsurance or deductible amounts to appropriate payers
  • Track amounts collected and recommend amounts to consider for write-offs based on payer-imposed timely filing guidelines
  • Recommend corrections to payment and other posting errors noted during research of accounts receivable balances
  • Provide routine reports detailing collection progress to date, including payments and recommended adjustments

For More Information

Contact your BKD advisor or:

Brian Hickman
Long-term Care Center of Excellence Coordinator
417.865.8701
Jon Unroe
Long-term Care Center of Excellence Coordinator
713.499.4600