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Business Office Operations Reviews
In today’s fiscal environment, proactive health care organizations need help in reviewing business office operations to ensure best practices are being utilized. BKD National Health Care Group offers an unbiased, results-oriented approach to analyzing your revenue cycle and business office issues.
Financial Indicators
If your facility is experiencing a decrease in cash flow, increase in days in accounts receivable, an increase in write-offs or a high volume of third-party denials, to name a few, you may want to consider an operations assessment to determine where revenue leakage is occurring. Our business office operations assessment includes the following procedures:
- Analysis of business office operation
- Analysis of registration process to identify process problems
- Analysis of charge capture process
- Improvement of days in accounts receivable
- Improvement of upfront collections process
- Work with benchmarking and performance measures from which to build a functional denials management process
- Improvement of bad debt management
Eddie Marmouget
Eddie Marmouget
National Industry Partner
Consulting
Health Care
Springfield
417.865.8701
I have used BKD at two different facilities for a full range of financial services. Their professionals have provided us with audit, tax, coding and billing and cost report services and have assisted us in operations management and revenue enhancement. Routinely, implementation of their recommendations had a positive influence on the financial outcomes of our programs.
— Brooks Miller, Executive Director
Jordan Valley Community Health Center
Springfield, Missouri
The people at BKD are a great asset. Our advisor is easy to work with and very knowledgeable. He is accessible and takes the time to teach and advise, showing he really cares about our business.
— Mina Acquaye, Chief Executive Officer
Excell Home Care
Oklahoma City, Oklahoma
Catholic Health Partners is an important client—that’s the clear message I get from BKD. From partner interaction to the hands-on involvement and accessibility of senior-level and other personnel, theirs is an adept team effort that works very well. They are highly responsive to our needs. I also appreciate the wide range of BKD services I can use for more complex business issues.
— Scott D. Schitter, CPA
Corporate Director of Reimbursement & Tax Services
Catholic Health Partners
Cincinnati, Ohio
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