No organization is the same. Each market and organization is unique and has different needs. BKD’s Strategic Solutions are developed organically from the input we gather from the governing boards and leadership of the communities we serve.
BKD comprehensive teams help their clients:
- Access the market
- Access the organization
- Develop a comprehensive plan to adapt to their consumers' needs, engage their workforce and produce strong financial results
- Implement the plan
- Monitor the plan
- Achieve the desired results
This structured process helps Life Plan Communities (CCRC) remain relevant to their customers, engage their workforce and produce strong financial results—all of which help them fulfill their mission.
Operational & Financial
To prepare a comprehensive strategic plan for a CCRC, it’s best to start with the demographics and a market assessment of the competition. Identifying opportunities for growth in services and the future needs of consumers will guide the five-year plan. These services include:
- Renovating and expanding existing communities
- Adding new campuses
- Adding affordable housing
- Adding wellness facilities, restaurants, clinics, etc.
- Revenue diversification
- Home-based services
- Community-based services
Developing strategic planning tools and processes on your own can be labor-intensive. Working with your BKD team to employ tools and strategies can be a cost-effective option that makes the anxiety of starting and completing a strategic plan manageable for leadership.
Care Coordination & Outcomes
CCRCs must continue to develop relationships with other organizations in their market to effectively serve their consumers and fulfill their missions. Care coordination with hospitals, home health agencies, physicians and specialists is essential in remaining relevant. Your BKD advisor can help you navigate new payment arrangements and make innovative suggestions in the ever-changing environment of payment reform by addressing:
- Gainsharing and collaborating agreements
- Preferred provider relationships
Risk Management Strategy
CCRCs must evaluate risk areas in their communities and continually strive to improve performance for the safety of their residents, employees and visitors. Annual evaluation areas include:
- Billing and coding
Contact your BKD advisor to see how we can help your organization develop and execute your strategic plan.
University Health Care System
“We’ve been impressed by BKD’s service style: frequent communication and proactive ideas. BKD has introduced to us multiple subject matter experts and several proactive ideas regarding opportunities for additional reimbursement and operational improvements—one of which already yielded substantial additional reimbursement. We have access through our engagement partner to a national network of professionals.”
— Tom Lowenkamp, Vice President of Continuing Care
University Health Care System