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Accounts Receivable Recovery
Business office staff turnover, lack of proper training and lack of follow-up on unpaid claims can result in a backlog of unpaid claims. BKD National Health Care Group can provide accounts receivable recovery services to help you collect unpaid claims and maintain your financial health.
Our services include:
- Researching outstanding accounts receivable balances to identify collectible and uncollectible amounts
- Identifying billing operation problems resulting in nonpayment or incorrect payment of Medicare, Medicaid and other third-party payer claims
- Resolving situations that have resulted in nonpayment or incorrect payment of claims
- Identifying and bill coinsurance or deductible amounts to appropriate payers
- Tracking amounts collected and recommend amounts to consider for write-offs based on payer-imposed timely filing guidelines
- Recommending corrections to payment and other posting errors noted during research of accounts receivable balances
- Providing routine reports detailing collection progress to date, including payments and recommended adjustments
Brian Hickman
Brian Hickman
Partner
Consulting
Health Care
Springfield
417.865.8701
Jon Unroe
Jon Unroe
Partner
Consulting
Health Care
Houston
713.499.4600
I have used BKD at two different facilities for a full range of financial services. Their professionals have provided us with audit, tax, coding and billing and cost report services and have assisted us in operations management and revenue enhancement. Routinely, implementation of their recommendations had a positive influence on the financial outcomes of our programs.
— Brooks Miller, Executive Director
Jordan Valley Community Health Center
Springfield, Missouri
The people at BKD are a great asset. Our advisor is easy to work with and very knowledgeable. He is accessible and takes the time to teach and advise, showing he really cares about our business.
— Mina Acquaye, Chief Executive Officer
Excell Home Care
Oklahoma City, Oklahoma
Catholic Health Partners is an important client—that’s the clear message I get from BKD. From partner interaction to the hands-on involvement and accessibility of senior-level and other personnel, theirs is an adept team effort that works very well. They are highly responsive to our needs. I also appreciate the wide range of BKD services I can use for more complex business issues.
— Scott D. Schitter, CPA
Corporate Director of Reimbursement & Tax Services
Catholic Health Partners
Cincinnati, Ohio
Last year our 60-bed facility census was low, there was no reimbursement and by December we were $100,000 in the red. This is when we hired BKD for the Medicare certification and training. The following fiscal year end we were $98,000 in the black and able to keep the facility running.
— Donna Stelling, Administrator
Good Samaritan Nursing Home
Cole Camp, Missouri
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